Customer Service Representative - State Farm Agent Team Member
Apex - NC
Customer Service Representative - State Farm Agent Team Member
Full Time • Apex - NC
Responsive recruiter
Replies within 24 hours
Benefits:
- Team lunches
- Holidays off
- Birthday off
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
ABOUT OUR AGENCY:
Our agency has been serving the community since 2012 and is driven by a passion for helping others protect their assets and income. We take pride in building lasting relationships based on trust, education, and personalized solutions.
We are a family-oriented office that values work-life balance and flexibility. Serving others is at the heart of our agency, and we have plans to expand our involvement in local events and community outreach.
Team members enjoy benefits such as their birthday off, team lunches, office promotions, and team bonuses. We also offer travel incentives and mentorship opportunities for those with an entrepreneurial spirit who may one day want to open their own agency.
If you’re a driven and ambitious individual looking for a supportive and engaging workplace, we’d love to have you on our team!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brian Hicks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Apex, NC.
- Our office is open M-F, 8:30am - 5pm with a half hour lunch.
- I have been a State Farm agent since 2012.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none